Healthcare

Human factors studies are is crucial in the development and use of medical devices. They evaluate the interactions between users, technology, and environment to ensure the safety, ease-of-use, and ergonomics of medical devices.

Such studies are governed by regulations in various countries and play a crucial role in ensuring that medical devices meet the highest standards for use and performance. HF/UE best practices and industry standards are part of our DNA.

Unlike other studies, human factors studies in medical devices require specialized training and a deep understanding of the subject. Our team has specialized training and a deep understanding of human factors studies in medical devices.

We have tested a variety of devices, including pumps, ventilators, CT machines, patient monitors, insulin pens, and more, to enhance their safety, efficiency, and overall performance before they reach the market.

Explore & Understand

  • Observe intended users in their natural-use environments. This helps inform definitions of pain points and critical tasks to provide a better understanding early.

  • Analyze behavioral data, qualitative feedback, and existing post-market surveillance data to get a comprehensive understanding of barriers.

    • Measure & Validate

  • Calculate complex statistical correlations to ensure the benchmarking approach measures.

  • Make use of the full suite of UX subjective and objective datapoints and create a custom made benchmarking concept that reports exactly the KPIs.

    • Design & Iterate

  • Test low fidelity prototypes and concepts in a lab based setting for a quick and cost efficient turnaround.

  • Test your new device's holistic user experience in a realistic setting - including noise, dirt and multitasking.

    • Management & Strategy

  • We analyze existing processes (or create them). We align them to be more efficient and at the same time fulfill all regulatory requirements.

  • We connect you to international partners worldwide and execute studies where you don’t have boots on the ground.

    • With a focus on flexibility and creativity

    we deliver high-quality results that drive success for our clients.

    GET A QUOTE
    Human Albumin Ethnography Study
    Infusion Pump Human Factors Summative Evaluation
    Eye Care Professionals Study
    Amblyopia Treatment Exploratory Test

    SHOWCASE

    Human Albumin Ethnography Study

    The client would like to relaunch its human albumin products in China with new brand strategy and market concept. In order to deeply understand the current market situation from users’ perspectives, an ethnography study was conducted to gather insights about user journey, information sources, key factors which impact brand selection and new concept evaluation. See more...

    SHOWCASE

    Infusion Pump Human Factors Summative Evaluation

    The purpose of this human factors summative evaluation was to demonstrate that the tested pump system (including LVP, syringe pump, infusion workstation) can be used safely and effectively for intended users, uses, and use environments. See more...

    SHOWCASE

    Eye Care Professionals Study

    The client wanted to conduct interviews with ECPs to get a better understanding of how they could be better supported and eventually to enable ECPs to sell glasses better. They would like to learn how the current suite of analogue & digital tools is used, experienced and rated, as well as to uncover requirements and needs on a functional and emotional level. See more...

    SHOWCASE

    Amblyopia Treatment Exploratory Test

    The client was going to launch a new online game treatment of amblyopia which could be used on the digital platforms like phone, pad, or PC. The study comprised an exploratory test which was to investigate the current treatment approaches that the physicians had applied and the patients’ attitude towards them. Furthermore, the concepts of new digital treatment were evaluated as well. See more...

    Demo

    Related Videos

    Check us out and find the interested things that we have done.

    We interview the dentist to figure out their work flow with the target medical devices.

    This demostrates the process to test the insulin pen accessories. We evaluate the performance when people using insulin pen with different accessories.

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