Everything has experience.
Experience matters everywhere.

XplusX UX Research Team China - Expert User Experience Researchers

Culture

About Us

Our team of UX and human factors experts brings the expertise and professionalism of a large agency, with the imagination and agility of a startup.

We are anthropologists, engineers, designers, psychologists. We love research. We geek out over your research questions. Our methods deliver actionable insights to help you go further with confidence.

Most of us have known each other for many years to help our clients create exceptional experiences for their customers. We have learned a lot along the way.

XplusX UX Research Culture - Team Collaboration China
XplusX Research Team Working - User Studies China

Vision

We believe in UX

Great UX makes our lives better and support our clients in developing outstanding products and services.

We think on a global scale and encourage a vibrant exchange among our employees scattered around the globe. This way we can learn from each other and embrace the diversity.

Being a professional and having fun at work do not contradict each other. We can run Human Factors studies according to FDA regulations and still have lots of fun doing it. And it is contagious!

Facilities

Custom-designed UX research labs

Focus Group Room - UX Research Lab Shanghai China

Focus Group Room

Suitable for in-depth discussions and group interactions, gathering valuable insights and diverse perspectives.

1-on-1 Interview Room - UX Research Facility China

cosy 1-on-1 Room

Ideal for private interviews or usability testing, fostering open dialogue and individual feedback from participants.

Observation Room - User Research Lab Shanghai

Observation Room

Designed for unbiased data collection by enabling researchers to observe user behavior without direct influence.

Concept Test Room - Product Testing China UX Lab

Concept Test Room

Spacious area for testing and evaluating large-scale concepts or prototypes, facilitating participant interaction and feedback.

Patient Room Simulation - Healthcare UX Research China

Patient Room

Simulates realistic healthcare environments for studying user interactions and experiences in controlled settings.

Driving Simulator - Automotive UX Research China Lab

Driving Simulator

Replicates driving conditions to analyze user behavior, decision-making, and overall driving experience in a safe environment.

Members

Meet the core team

Maffee Wan - CEO Director XplusX UX Research China

Maffee Wan

CEO & Director
Liam Miao - Experience Creator XplusX China UX Team

Liam Miao

Experience Creator
Heather Wen - Experience Creator UX Researcher China

Heather Wen

Experience Creator
Ann Zhang - Experience Creator China Market UX Research

Ann Zhang

Experience Creator
Marie Chen - Experience Creator SEA UX Research Team

Marie Chen

Experience Creator

We're looking for--

#UX Researchers#
@Singapore @Shanghai

We offer our researchers the opportunity to work with some of the coolest next-generation products out there. We partner with our clients to inform the design of best-in-class experiences, and we have a great time doing it!

Join Us!