Beyond

We take pride in our unique design-thinking mindset and creative solutions. Our passion for making the impossible possible drives us to approach each project with excitement and curiosity, seeking insights that can spark innovation and positive change.

We continuously think outside the box and push boundaries throughout the project, ensuring that our deliverables are distinctive and valuable. Our broad range of backgrounds and interests drives us to go beyond traditional research methods.

Our signature process combines design thinking and a user-centered philosophy, with an emphasis on understanding user behavior through ethnographic methods such as role-play and body-storming.

We actively seek out the latest academic findings, technologies and techniques to incorporate into our projects. Embracing challenges is our modus operandi, and we approach each project with an open mind and a willingness to explore new solutions.

Explore & Understand

  • Observe intended users in their natural-use environments. This helps inform definitions of pain points and critical tasks to provide a better understanding early.

  • Analyze behavioral data, qualitative feedback, and existing post-market surveillance data to get a comprehensive understanding of barriers.
  • Measure & Validate

  • Calculate complex statistical correlations to ensure the benchmarking approach measures.

  • Make use of the full suite of UX subjective and objective datapoints and create a custom made benchmarking concept that reports exactly the KPIs.
  • Design & Iterate

  • Test low fidelity prototypes and concepts in a lab based setting for a quick and cost efficient turnaround.

  • Test your new device's holistic user experience in a realistic setting - including noise, dirt and multitasking.
  • Management & Strategy

  • We analyze existing processes (or create them). We align them to be more efficient and at the same time fulfill all regulatory requirements.

  • We connect you to international partners worldwide and execute studies where you don’t have boots on the ground.
  • With a focus on flexibility and creativity

    we deliver high-quality results that drive success for our clients.

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    Today, I "interviewed" ChatGPT
    About Research Ethics

    ARTICLE

    Today, I "interviewed" ChatGPT

    We want to share our understanding and thoughts regarding how we, as UX researchers, can or should know about ChatGPT (and the broader AI concept) and how to work with it. See more...

    ARTICLE

    About Research Ethics

    In our interviews or experiments, might suffer from physical and psychological “damages”, whether minor or major.

    See more...

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